Need help or have a question?
Contact us at: service@luckycozy.com

Work Hours
Monday to Friday: 7AM - 7PM
Weekend: 10AM - 5PM

FAQs

Can I return the item if it doesn’t work for me?

Yes, you can return the item if it is damaged or doesn’t work as described. Just reach out to us within 14 days of receiving the product and you will get a 100% money-back guarantee. You can contact us using the Contact Page or by sending us a message.

How do I check the status of my order?

You will receive a receipt for your order immediately after you place it. Once your order has been shipped, you will receive a tracking number. You can use this number to check the status of your order on the Track Order page at any time.

Do you provide a quality guarantee for all the products being sold?

Yes, we offer a quality guarantee for all of our products. If you are not satisfied with the product or find any damages, please contact us immediately and we will do our best to address the issue and ensure your satisfaction.

How can I get in contact with you?

You can contact us by email. 

Do you offer a refund if I don’t like the product?

Yes, we offer a full refund if you are not satisfied with the product or if it doesn’t suit your lifestyle. Simply contact us and we will take care of it for you. Our clients have consistently reported that our products have helped them in their daily live.

How do I order on your website?

To order on our website, simply select the offer above and click the ‘Buy Now’ button. Then, fill in your shipping and billing information. Your order will be shipped to you as soon as possible.